SHIPPING

Ready to ship items:

I aim to dispatch orders placed before 4 pm on Monday to Friday the same day. Orders placed after 4 pm will be dispatched the following working day. If you order a ready made item with a customized one they will be sent together.

Customized items:

Processing time for customized orders take 1-3 days. This time can be 2-5 days at busy periods. If you order a ready made item with a customized one they will be sent together.

UK (including Isle of Man and Channel Islands):

All orders are sent via Royal Mail 48 Hours Tracked. Delivery takes approximately 2-3 working days.

Europe:

European orders are sent via Royal Mail Standard International and take approximately 3-5 business days. Larger orders may be sent tracked.

USA:

Smaller items are sent with Royal Mail, A5 sized books are sent with courier. Tracking number will be provided.

Rest of the World:

Orders to the rest of the world are sent via Royal Mail Standard International and take approximately 5-7 working days. Larger orders may be sent tracked.

Customs, Taxes:

Please note that if you are an international buyer you may incur duties or taxes at customs. Any costs relating to this are the responsibility of the buyer.

RETURNS:

If you are not happy with your item you can return it within 30 days of purchase in their original condition. Once these have been received a replacement or refund can be made. Please note that buyer pays shipping costs of returns.

Please note customized items are not returnable.


If your item lost in the post, I reserve the right to wait 30 business days from the delivery date before issuing a refund/replacement.